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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 9192
  • Updated Date : 2020/08/03 09:00
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Tell me the configuration information to use Compliance WAN via arrownet line.

Tell me the configuration information to use Compliance WAN via arrownet line.
Category : 

Answer

Configuration information of Compliance WAN is as below,
 
- Compliance WAN User Administrative site
URL: https://cmp.target.ne.jp/mgr/index.do
Destination IP address: 10.13.88.92
*It is impossible to access with specified IP address. Please resolve by name in users environment (such as DNS, hosts registration)

Below are points of attention.
- Only logical line ID: TTP001 is allowed to access.
- On the address range of arrownet, information system including Compliance WAN is x.x.x.48-63 but other address range is allowed to access.
- Only TLS1.2 is allowed to access. (TLS1.0 and TLS1.1 are not allowed to access)

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