JPX Service Desk
Application FAQ / System Support FAQ
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JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 9196
  • Updated Date : 2020/08/03 09:00
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What is the lead time for Express Service for arrownet v2 Intra-building - Cross Connection?

What is the lead time for Express Service for arrownet v2 Intra-building - Cross Connection?
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Answer

The normal lead time will be about 0.5 months (10 business days in the shortest case) after the application is approved. Normally, the environment setting date is set to the first and third Saturdays of any given month. Express Service, however, allows users to set any Saturdays as the environment setting date.

We will adjust the schedule for environment setting date so please contact JPX Service Desk (application procedure) before you apply for the service.

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