- Application & System Support > Application FAQ > Application Procedure > Co-location
Application & System Support
Online Inquiry
(application procedure)
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-005-554
*Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
Sign In
Info&News
- 2020/08/03 09:00 The new FAQ has b...
- 2020/08/03 09:00 The new FAQ has b...
Keyword Search
Frequently Referenced FAQ
FAQ within [ Co-location ]
-
When installing 2 Co-Location internal dedicated Multicast lines, what kind of Redundant Composit...
When using multicast, Multiple composition which is consisted of two basic composition is applied. User routers uses static routing and you can select two di... Show Details
- No：5700
- Updated Date：2019/06/03 09:00
-
What is application procedure for Co-Location service (Internal Connection Line/External Connecti...
Please submit an application via arrowface.For the detailed operation procedure, please refer to "arrowface Operation Manual" on the arrowface top page.-Rega... Show Details
- No：3363
- Updated Date：2019/02/28 09:00
-
How can we find documents related Co-Location (Co-Location Service Guide, arrownet Guidelines for...
Documents related Co-Location can be found at System Documents Site.[System Documents Site] System Documents > Co-LocationURL:https://faqsd.jpx.co.jp/cate... Show Details
- No：4360
- Updated Date：2019/02/28 09:00
-
We would like to submit Co-Location related applications (Inter-User Connection etc.), can we sub...
Below are the related applications (New, Change, Cancellation), which can be submitted from "Patch Panel List" on arrowface.-JPX Co-Location Internal Connect... Show Details
- No：3161
- Updated Date：2019/02/28 09:00
-
How long does it take to install a new internal connection line?
[Co-location]Usually it takes about 3 weeks after finarization of the application form on arrowface. Show Details
- No：595
- Updated Date：2016/12/19 09:00
-
Is it possible to consolidate Unicast and Multicast into a single internal connection line?
Yes, JPX Co-location provides the Unicast-Multicast shared Line as a choice of 1G or 10G internal connection lines.Separately, Unicast-Multicast shared Line ... Show Details
- No：591
- Updated Date：2016/12/19 09:00
-
According to the launch of arrowface, what did change in application procedures?
According to the launch of arrowface, procedures has been changed as follows. - Applications related to arrownet and JPX Co-location are applied through a... Show Details
- No：1103
- Updated Date：2016/12/19 09:00
-
How can we start using Co-Location service?
Please contact to IT Services.Tokyo Stock Exchange, Inc. IT Services.・Tel: +81-50-3822-8888・E-mail: j-colo@jpx.co.jp Show Details
- No：3362
- Updated Date：2018/03/26 09:00
-
Available entry hours into the Co-location area on weekdays is limited to between 5:00pm and 11:0...
As for the Proximity area, the entry is permitted for 24/7/365. Show Details
- No：597
- Updated Date：2020/03/16 09:00
-
Is it necessary to set a VLAN tag for the external connection on arrownet V2 line?
Yes, it is required to set a VLAN tag for the external connection on arrownet v2 line. Show Details
- No：594
- Updated Date：2014/09/25 14:30