- Application & System Support > Application FAQ > Application Procedure > Co-location
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TEL： 0570-064-054
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(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-005-554
*Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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- 2019/10/28 09:00 The new FAQ has b...
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Frequently Referenced FAQ
FAQ within [ Co-location ]
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How to change contract rack's electricity threshold
Please open "Rack List" on arrowface and click "Create the rack change application" on the bottom of the page.*For the detailed operation procedure, please r... Show Details
- No：5671
- Updated Date：2019/02/28 09:00
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What JPX business systems can we connect from Co-Location site?
The JPX business systems available from Co-Location site are as below.- arrowhead- ToSTNeT- FLEX- J-GATE (API, ITCH) Show Details
- No：5662
- Updated Date：2019/02/28 09:00
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How can we find Terms and Conditions for Use of Co-Location Service?
Terms and Conditions for Use of Co-Location Service can be found at System Documents Site.[System Documents Site] System Documents > Co-LocationURL:https:... Show Details
- No：4365
- Updated Date：2018/04/09 09:00
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How can we enter the Co-Location room?
Guide for admission of JPX Co-Location Service can be found at System Documents Site.[System Documents Site] System Documents > Co-LocationURL:https://faq... Show Details
- No：4362
- Updated Date：2018/04/09 09:00
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How can we find documents related Co-Location (Co-Location Service Guide, arrownet Guidelines for...
Documents related Co-Location can be found at System Documents Site.[System Documents Site] System Documents > Co-LocationURL:https://faqsd.jpx.co.jp/cate... Show Details
- No：4360
- Updated Date：2019/02/28 09:00
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What is the application procedure when company name is changed, company merged, company split?
Please submit "Request for Change of Company Name" via the arrowface portal when the company name is changed or the company itself has been merged or divided... Show Details
- No：3364
- Updated Date：2019/02/28 09:00
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What is application procedure for Co-Location service (Internal Connection Line/External Connecti...
Please submit an application via arrowface.For the detailed operation procedure, please refer to "arrowface Operation Manual" on the arrowface top page.-Rega... Show Details
- No：3363
- Updated Date：2019/02/28 09:00
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How can we start using Co-Location service?
Please contact to IT Services.Tokyo Stock Exchange, Inc. IT Services.・Tel: +81-50-3822-8888・E-mail: j-colo@jpx.co.jp Show Details
- No：3362
- Updated Date：2018/03/26 09:00
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In arrowface Screen Help (FAQ site), is the meaning of each status shown in applications status l...
Please refer to column "application" of status guidance in arrowface Page Help in FAQ site. [arrowface Page Help (FAQ) ] URL: https://faqsd.jpx.co.jp/faq... Show Details
- No：3356
- Updated Date：2019/02/28 09:00
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Why there is only a part of billing information of arrownet on Target?
It is because of the reason that the billing information is divided into more than one. If you have any question about integration of invoice, please contact... Show Details
- No：2912
- Updated Date：2018/04/09 09:00