- Application & System Support > Application FAQ > Application Procedure > Co-location
Application & System Support
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(application procedure)
TEL： 0570-064-054
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(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-005-554
*Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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Frequently Referenced FAQ
FAQ within [ Co-location ]
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Can we transfer market info. (FLEX) to Feed Handler in user's site through an external connection...
Yes, you can.Please equip a router or a L3 switch which can logically split the network traffic for connecting the internal lines in the Co-location rack. Show Details
- No：592
- Updated Date：2019/06/03 09:00
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Where should I apply if business application is not under listed?
Please apply for the business systems not covered by arrowface as follows.- Entry to Co-Location area : Web-based Admission System- Emergency Measures Servic... Show Details
- No：1048
- Updated Date：2017/02/20 09:00
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What JPX business systems can we connect from Co-Location site?
The JPX business systems available from Co-Location site are as below.- arrowhead- ToSTNeT- FLEX- J-GATE (API, ITCH) Show Details
- No：5662
- Updated Date：2019/02/28 09:00
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I would like to add user LAN address(/24) to Co-Location internal connection, but I can't find wh...
Please follow the below steps when you create "JPX Co-Location Application for Change of Co-Lo Dedicated Internal Connection Line"1. Input your desired chang... Show Details
- No：5696
- Updated Date：2019/02/28 09:00
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In case of installing two Co-location external dedicated lines (CSDL), what kind of Redundant Com...
When installing External Connection Lines, multiple composition which is consisted of two basic composition is applied.User routers uses static routing and y... Show Details
- No：5697
- Updated Date：2019/02/28 09:00
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In case of installing two lines for Inter-User Connection, what kind of Redundant Composition is ...
Multiple composition which is consisted of two basic composition is applied.Cables are offered which are not connecting to our devices. Show Details
- No：5698
- Updated Date：2019/02/28 09:00
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When installing 2 Co-Location Unicast lines, what kind of Redundant Composition is possible for s...
When installing Internal Connection, you can use lines as Fall Back Composition (BGP4) by installing two lines.Multiple composition which is consisted of two... Show Details
- No：5699
- Updated Date：2019/06/03 09:00
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How long does it take to install a new internal connection line?
[Co-location]Usually it takes about 3 weeks after finarization of the application form on arrowface. Show Details
- No：595
- Updated Date：2016/12/19 09:00
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Available entry hours into the Co-location area on weekdays is limited to between 5:00pm and 11:0...
As for the Proximity area, the entry is permitted for 24/7/365. Show Details
- No：597
- Updated Date：2020/03/16 09:00
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How can we start using Co-Location service?
Please contact to IT Services.Tokyo Stock Exchange, Inc. IT Services.・Tel: +81-50-3822-8888・E-mail: j-colo@jpx.co.jp Show Details
- No：3362
- Updated Date：2018/03/26 09:00