Can I change the language from Japanese to English on the bill for Test Environment Use?

Please submit [Request for Registration of Billing Address for Test Environment Use] on arrrowface.[How to submit the application on arrowface]1. Access arro... Show Details

How many days will it be allowed prior to the preferred test date to apply for arrownet Network R...

Please submit an application by 2 weeks before the day of test.*Please refer to "arrowface Operation Manual" on the arrowface top for the detailed operation ... Show Details

What to do to check if we make a connection confirmation to Target(as a step of TSE Business Comm...

Please confirm as the network connected to PC and make sure the Top Page of web site is properly displayed on the screen.This can be done even in the middle ... Show Details

We want to change our contacts number and mail address because there was our personnel change.

It is necessary to submit an application via arrowface.After logging in arrowface, click [Contract&Config] and select [Contacts], fill in the required items ... Show Details

we cannot connect to the arrowhead production environment after the arrowhead connectivity test (...

You are required to submit "Application for arrowhead Virtual Server Production Operation" and "Checklist for arrowhead Virtual Server Production Activation"... Show Details

Can you tell me JPX SD Contact?

The way to find JPX Service Desk (SD) Contact is as below.1. Please access the following URL.URL: https://faqsd.jpx.co.jp/?site_domain=en_application2. Click... Show Details

Is "Application for Using Test Environment (TSE)" required every time I apply Application for New...

An Application for Using Test Environment (TSE) must be submitted for each business system every time a user wishes to start using a system. However, once sa... Show Details

We would like to submit Co-Location related applications (Inter-User Connection etc.), can we sub...

Below are the related applications (New, Change, Cancellation), which can be submitted from "Patch Panel List" on arrowface.-JPX Co-Location Internal Connect... Show Details

What is the Target ID for invoices?

Target ID for reference is necessary for only seeing invoices of arrownet and JPX Co-location. It is different from the ID you already have to refer report a... Show Details

According to the launch of arrowface, what did change in application procedures?

According to the launch of arrowface, procedures has been changed as follows. - Applications related to arrownet and JPX Co-location are applied through a... Show Details