We want to change our contacts number and mail address because there was our personnel change.
It is necessary to submit an application via arrowface.After logging in arrowface, click [Contract&Config] and select [Contacts], fill in the required items ... Show Details
Is Jumbo-Frame applicable to Internal Connection?
It is impossible to use Jumbo-Frame via Internal Connection.Jumbo-Frame can be used via External Connection. Show Details
I would like to add user LAN address(/24) to Co-Location internal connection, but I can't find wh...
Please follow the below steps when you create "JPX Co-Location Application for Change of Co-Lo Dedicated Internal Connection Line"1. Input your desired chang... Show Details
Is there any requirement of minimum usage period for arrownet line? Is there a penalty fee?
The minimum usage period is one year.If cancelled before minimum usage period, the penalty fee will be imposed. Show Details
What is the application procedure when company name is changed, company merged, company split?
Please submit "Request for Change of Company Name" via the arrowface portal when the company name is changed or the company itself has been merged or divided... Show Details
How do we create Target ID to see the invoices of arrownet and JPX Co-location?
Please go to the page of application for New User ID on arrowface to create it. *Please refer to "arrowface Operation Manual" 9-2. Application for New Use... Show Details
Is it possible to view other billing information such as invoice for Test Service or trading part...
No, the Target ID is able to see the invoices of arrownet and JPX Co-location only. Show Details
To use Clearing/Clearing(OTC) systems, is Business Communication Test required?
Not required for Clearing system. There is no Business Communication Test for Clearing(OTC) system. Show Details
To reduce the risk of system failure, is it mandatory to have line redundant composition? Please ...
[JPX]In order to reduce the risks of AP failure, redundant configuration connecting to either AP2, AP3, or AP4 is recommended.Multicast transmission is not r... Show Details
Does L1 Multicast Line deploy the storm control function?
L1 Multicast Line does not deploy the storm control function. All packets sent from users are discarded at the edge switch. Show Details
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