JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 13120
  • Updated Date : 2022/04/01 09:00
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Is it possible to share an arrownet Line with multiple users?

Is it possible to share an arrownet Line with multiple users?
Category : 

Answer

It's possible a system vendor makes a contract for an arrownet Line and provides it to several trading participants. That's called system sharing, and it's for the system vendor so that they can provide trading system to the trading participants. Before you want to use service sharing, please contact JPX ServiceDesk (application procedure). Since there are some conditions for system sharing, we need to confirm your plan.

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