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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 16691
  • Updated Date : 2023/07/31 17:00
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When using L1 Multicast Line, how could users request retransmission via CJU line?

When using L1 Multicast Line, how could users request retransmission via CJU line?
Category : 

Answer

Only when using L1 Multicast Line, it is possible to request retransmission of FLEX via CJU line, which is mainly used for order entry.
The user of L1 Multicast Line submits the Excel based application form and then JPX issues FLEX User-Code to CJU line.
For the details on application procedures to get FLEX User-Code on CJU lines, please contact JPX Service Desk（arrowhead/ToSTNeT) <arrowhead@jpx.co.jp>.

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