JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 16692
  • Updated Date : 2023/07/31 17:00
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Is it possible to use both L1 Multicast Line and existing lines (CJM or CJW line) to receive market data?

Is it possible to use both L1 Multicast Line and existing lines (CJM or CJW line) to receive market data?
Category : 

Answer

There is no problem to keep redundancy by receiving Stream 1 (or Stream 2) data via L1 Multicast Line and subscribe Stream 2 (or Stream 1) data via other Internal Connections (CJM or CJW line).

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