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Contacts for JPX Service Desk

Application Procedure
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 7665
  • Updated Date : 2025/01/27 09:00
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[arrowhead4.0] What is the Checklist for arrowhead/ToSTNeT Virtual Server Production Activations/Operations?

[arrowhead4.0] What is the Checklist for arrowhead/ToSTNeT Virtual Server Production Activations/Operations?
Category : 

Answer

The Checklist is requested to be filled in and submitted based on "4. Notes on Connection Specifications" of "System Interface Requirements for arrowhead" and "4. Conditions of Use in Connection Specifications" of "System Interface Requirements for ToSTNeT" in order to use the Virtual Servers in production.

The Virtual Server Business Connectivity Test is completed, and after 5 business days from the approval of submitted "Application for Virtual Server Production Operation" and the Checklist, the virtual servers are available in Production Environment.

Please refer to the following FAQ how to find "System Interface Requirements for arrowhead".
URL: https://faqsd.jpx.co.jp/faq/show/3984?site_domain=en_application

Please refer to the following FAQ how to find "System Interface Requirements for ToSTNeT".
URL: https://faqsd.jpx.co.jp/faq/show/6092?site_domain=en_application

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