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FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 3984
  • Updated Date : 2025/01/27 09:00
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[arrowhead4.0] How can we find "System Interface Requirements for arrowhead"?

[arrowhead4.0] How can we find "System Interface Requirements for arrowhead"?
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Answer

System Interface Requirements for arrowhead is published on the Target site as Notification for responsible person category.
For the location of the latest version, please see "Latest Documents List".

[How to search Latest Documents List]
1. Go to Target JPX site.
URL: https://portal.arrowfront.jp/target/x/tsebps/webportal/top.html
* The URL starts with "http:" if accessing Target via arrownet.

2. Click "Search document" tab at the top bar.

3. Select "Information from JPX".

4. Please set searching conditions as below and click "Search".
Date/time announced: Any date you can write.
Keyword: Please write "Latest Documents List" after putting a tick "Title search".

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