- Application & System Support > Application FAQ > JPX Business System
Application & System Support
Online Inquiry
(application procedure)
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-005-554
*Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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Frequently Referenced FAQ
FAQ within [ JPX Business System ]
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We want to know TSE market structure.
Please refer to the JPX website which shows TSE market structure.URL: https://www.jpx.co.jp/english/equities/listing-on-tse/new/basic/index.html Show Details
- No：7205
- Updated Date：2019/11/11 09:00
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Let me know the type of J-GATE login ID (user type, order type).
The type of login ID (type of user) in J-GATE is as follows. [Admin Sub-participant] - Admin Trading - TradeGuard [General Sub-participant] - Termin... Show Details
- No：6876
- Updated Date：2019/07/01 09:00
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Please tell us about the weekday test schedule of Clearing system.
Regarding the weekday test schedule of Clearing system, please contact JPX Service Desk (Clearing) at <servicedesk@jpx.co.jp>.The schedule will be sent... Show Details
- No：6099
- Updated Date：2019/02/28 09:00
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Where can we find Connection Specifications/manual of Clearing System? (JSCC)
All are available at Target - JSCC site.After logging into Target - JSCC site and entering "書類をダウンロードする", please advance as below according to each document.... Show Details
- No：6097
- Updated Date：2019/10/15 09:00
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Do I need to apply for using test enviroment (OSE) in each case I apply for J-GATE user ID (test)?
Yes. Please apply for using test environment(OSE) from arrowface in each time when to apply for J-GATE User ID(OSE). Show Details
- No：2972
- Updated Date：2017/02/20 09:00
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Maximum number of IDs allowed on one Dedicated TAP.
10IDs per Dedicated TAP. Show Details
- No：1611
- Updated Date：2015/12/28 09:00
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What's the difference between Shared TAP and Dedicated TAP?
Dedicated TAP is used only by the User IDs of the TAP owner. This pay service enables the user to control the timing of ordering.Shared TAP is used by User I... Show Details
- No：1556
- Updated Date：2015/11/02 09:00
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You can use API Kit without any cost regardless of how many API Kits you use. Show Details
- No：1555
- Updated Date：2015/11/02 09:00
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Is it necessary to apply for the disclosure of J-GATE (OSE/TOCOM) API Kit and specifications/manual?
You must apply the confirmation form.Application procedure will be as follows.1. Submit "Application Form for API Kit" to OSE IT Development Department.(*1)2... Show Details
- No：1553
- Updated Date：2019/10/15 09:00
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It has been announced that fixed IP addresses are assigned to each business system. Is it allowe...
Yes.It is possible that one business system occupy an entire User LAN (/24) addresses with your advance agreement of no changing in the business system. Show Details
- No：1504
- Updated Date：2019/06/03 09:00