- Application & System Support > Application FAQ > JPX Business System
Application & System Support
Online Inquiry
(application procedure)
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-005-554
*Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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- 2019/12/02 09:00 The new FAQ has b...
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Frequently Referenced FAQ
FAQ within [ JPX Business System ]
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How can we know the holiday test schedule of J-GATE?
The test schedule is described on J-GATE User Connectivity Test Guide.[System Documents Site] J-GATE > Test RelatedURL:https://faqsd.jpx.co.jp/category/sh... Show Details
- No：3359
- Updated Date：2018/10/29 09:00
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we cannot connect to the arrowhead production environment after the arrowhead connectivity test (...
You are required to submit "Application for arrowhead Virtual Server Production Operation" and "Checklist for arrowhead Virtual Server Production Activation"... Show Details
- No：163
- Updated Date：2019/09/24 09:00
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I would like to know arrowhead features (e.g. processing capabilities, function).
Regarding arrowhead, please view the announcement on the JPX website.URL: https://www.jpx.co.jp/english/systems/equities-trading/01.html Show Details
- No：6487
- Updated Date：2019/11/11 09:00
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I would like to know necessary agreement with TSE, application for using FLEX.
Regarding necessary agreement with TSE, application for using FLEX, please view the announcement on the JPX website.URL: https://www.jpx.co.jp/english/market... Show Details
- No：6486
- Updated Date：2019/11/11 09:00
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How can we find application forms for arrowhead and ToSTNeT?
Please see the following processes of application forms for arrowhead and ToSTNeT.[How to search]1. Go to Target JPX site.URL: https://www.arrowgate.jp/fw/df... Show Details
- No：7927
- Updated Date：2019/12/02 09:00
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We want to know Regular transactions in arrowhead.
Please refer to JPX website which shows Regular transactions in arrowhead.URL: https://www.jpx.co.jp/equities/trading/domestic/02.html*Japanese only Show Details
- No：7768
- Updated Date：2019/10/28 09:00
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How can we find FAQ for arrowhead in Target?
Please see the following processes for arrowhead FAQ. [How to search] 1. Go to Target JPX site. URL: https://www.arrowgate.jp/fw/dfw/tsebpp/webxportal/t... Show Details
- No：7764
- Updated Date：2019/10/28 09:00
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Are there any tests required for arrowhead/ToSTNeT Virtual Servers to be production operation?
Virtual Server Connectivity Test is required to be completed in order to be production operation the arrowhead/ToSTNeT Virtual Servers. Virtual Server Connec... Show Details
- No：7664
- Updated Date：2019/10/07 09:00
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How much is the Virtual Server fee (Trading Participation Fees,Trading system facility usage fees...
Please contact each Exchange for NSE, FSE, and SSE.TSE charges Trading system facility usage fees as one of the Trading Participation Fees based on the numbe... Show Details
- No：7511
- Updated Date：2019/10/07 09:00
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We want our conpany name to list on "List of ISVs" in arrowhead and J-GATE.
Please refer to JPX website which shows "List of ISVs" and the procedure. - Equities Trading Services [Current system] URL: https://www.jpx.co.jp/englis... Show Details
- No：7405
- Updated Date：2019/09/30 09:00