- Application & System Support > Application FAQ > JPX Business System
Application & System Support
Online Inquiry
(application procedure)
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-005-554
*Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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JPX Business System
Frequently Referenced FAQ
FAQ within [ JPX Business System ]
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Is it possible to connect Virtual Servers from each exchange (NSE/FSE/SSE) to JPX Co-Location?
Connection from Co-Location is available only for TSE Virtual Servers, so connection with Virtual Servers of each exchange other than TSE is unavailable. Show Details
- No：5712
- Updated Date：2019/09/24 09:00
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Please tell us FLEX source IP or Rendezvous Point (RP).
Source IP and Rendezvous Point (RP) are written in "Common Config Sheet".It is displayed by clicking the button on the upper-right side of the "Router Config... Show Details
- No：5685
- Updated Date：2019/02/28 09:00
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What is the required bandwidth (maximum bandwidth) for multicast service such as FLEX/J-GATE (ITCH)?
The bandwidth required for each multicast service is as follows. FLEX Standard: 100Mbps FLEX Full: 100Mbps FLEX Standard High Speed Index: 120Mbps *Aft... Show Details
- No：5680
- Updated Date：2020/01/06 09:00
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Please tell us the contact point for JSCC and JPX Service Desk regarding Clearing System?
Please contact these desks as below -1. Application/Failure[Application] JPX Service Desk(application procedure)TEL: 0570-064-054(Navi-dial) *Charged CallEma... Show Details
- No：3977
- Updated Date：2020/04/27 09:00
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What's the difference between Shared TAP and Dedicated TAP?
Dedicated TAP is used only by the User IDs of the TAP owner. This pay service enables the user to control the timing of ordering.Shared TAP is used by User I... Show Details
- No：1556
- Updated Date：2015/11/02 09:00
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To use Clearing/Clearing(OTC) systems, is Business Communication Test required?
Not required for Clearing system. There is no Business Communication Test for Clearing(OTC) system. Show Details
- No：178
- Updated Date：2015/10/19 09:00
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How to update the e-mail address to receive the notification when uploading the invoice.
Invoices are uploaded to Target every month at 4:00pm on the fifth business day.When uploading, you will be notified by e-mail to the e-mail address register... Show Details
- No：8543
- Updated Date：2020/03/30 09:00
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Can we check which e-mail address is registered as the contact address for notification on arrowf...
You can check registered email addresses from "Contact and Billing Address List" on arrowface.We send a notification email to email addresses that are regist... Show Details
- No：5674
- Updated Date：2019/02/28 09:00
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Please tell us about SSO and user ID in Clearing System (CMF, cCran etc.). Can we have an operati...
After Derivatives Clearing System Renewal Project starts operation, SSO (Single Sign On) system allow you to use multiple systems by one user ID and manage u... Show Details
- No：3978
- Updated Date：2019/10/15 09:00
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Maximum number of IDs allowed on one Dedicated TAP.
10IDs per Dedicated TAP. Show Details
- No：1611
- Updated Date：2015/12/28 09:00