- Application & System Support > Application FAQ > JPX Business System
Application & System Support
Online Inquiry
(application procedure)
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-005-554
*Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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JPX Business System
Frequently Referenced FAQ
FAQ within [ JPX Business System ]
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We have a contract of Test Environment Use. Will we be charged the usage fee even if we do not us...
The usage fee for Test Environment will be charged even if you do not use it.Only when TSE held no more than 4 days for JPX system testing in a month, the us... Show Details
- No：1537
- Updated Date：2019/02/28 09:00
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When /24 segment is newly assigned to existing line for JPX connection, we understand arrownet Re...
Please confirm responses to PING commands from the new segment addresses to the following arrownet IP addresses that are dedicated to the PING test. Unlike t... Show Details
- No：796
- Updated Date：2019/06/03 09:00
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How do I get FLEX Connection Specification/manual? Will I be notified when Specifications are upd...
It is posted and announced on MICS (Market Information Client System) site.Please ask Information Service Department for more details.Information Service Dep... Show Details
- No：5690
- Updated Date：2019/10/15 09:00
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How can we find documents/specification concerning J-GATE Functional Enhancement on May, 2018?
Documents concerning J-GATE Functional Enhancement on May, 2018 can be found at System Documents Site.[System Documents Site] J-GATE > Info/NoticeURL: htt... Show Details
- No：4368
- Updated Date：2019/10/15 09:00
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What is the specification/setting of Hard-limit for the user?
For about the specification on User-designated Hard-limit Setup, Please refer to the document "System Interface Specifications for arrowhead" located on the ... Show Details
- No：3592
- Updated Date：2019/10/15 09:00
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Which application form should I submit if I want to remove Virtual Servers for ToSTNeT?
Please submit an Application for Removal of ToSTNeT Virtual Server from ToSTNeT Virtual Server List on arrowface.*Please refer to "arrowface Operation Manual... Show Details
- No：748
- Updated Date：2019/09/24 09:00
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For using systems in TEST environment, do users need to pass Business Communication Test?
No, it is not necessary. Show Details
- No：197
- Updated Date：2014/08/25 20:30
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How much does it cost for using TCP backup address?
It is provided free of charge. Show Details
- No：136
- Updated Date：2014/08/25 20:30
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Please tell me available Issues in arrowhead Test Environment on the weekday.
Please refer to "User Connection Test Guide for arrowhead". "User Connection Test Guide for arrowhead" is published as follows.[Target]1. Access Target JPX S... Show Details
- No：8206
- Updated Date：2020/02/03 09:00
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I would like to contract FLEX Service. May I have a contact information?
Please ask Information Service Department for more details.Information Service DepartmentTEL: 050-3377-7859E-mail: mains-user@jpx.co.jp Show Details
- No：8205
- Updated Date：2020/02/03 09:00