- Application & System Support > Application FAQ > JPX Business System
Application & System Support
Online Inquiry
(application procedure)
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-005-554
*Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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- 2019/12/02 09:00 The new FAQ has b...
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Frequently Referenced FAQ
FAQ within [ JPX Business System ]
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We want to know Daily Price Limits in arrowhead.
Please refer to JPX website which shows Daily Price Limits in arrowhead.URL: https://www.jpx.co.jp/english/equities/trading/domestic/06.html Show Details
- No：7932
- Updated Date：2019/12/02 09:00
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We want to know system performance in arrowhead.
Please refer to JPX website which shows system performance in arrowhead.URL: https://www.jpx.co.jp/english/systems/equities-trading/01.html Show Details
- No：7931
- Updated Date：2019/12/02 09:00
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How can we find Compliance Rules for arrowhead/ToSTNeT Connection in Target?
Please see the following processes for Compliance Rules for arrowhead/ToSTNeT Connection. [How to search] 1. Go to Target JPX site. URL: https://www.arr... Show Details
- No：7929
- Updated Date：2019/12/02 09:00
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We want to know quote parameters in arrowhead.
A special quote is indicated whenever prices look likely to jump beyond a certain price range (quote parameter) from the last execution price, to prevent sho... Show Details
- No：7928
- Updated Date：2019/12/02 09:00
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When would the configuration data (setting information) become available after applying for Sub P...
In general, the configuration data for Sub Participant Code will be provided in 2-3 days after applying. Once the configuration data is ready, the notificati... Show Details
- No：7770
- Updated Date：2019/10/28 09:00
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When would the configuration data (setting information) become available after applying for Dedic...
In general, the configuration data for Dedicated TAP will be provided in 2-3 days after applying. Once the configuration data is ready, the notification will... Show Details
- No：7769
- Updated Date：2019/10/28 09:00
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We want to know Trading Unit in arrowhead.
Please refer to JPX website which shows Trading Unit in arrowhead.URL: https://www.jpx.co.jp/english/equities/trading/domestic/03.html Show Details
- No：7767
- Updated Date：2019/10/28 09:00
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Please tell us about the application process for Test Environment Use (OSE).
Please refer to the procedure below according to application contents and submit an application on arrowface.Regarding arrowface operation procedures, please... Show Details
- No：6100
- Updated Date：2019/02/28 09:00
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Please tell us about the application process for J-GATE.
Please refer to the procedure below according to application contents and submit an application on arrowface.Regarding arrowface operation procedures, please... Show Details
- No：6094
- Updated Date：2019/09/30 09:00
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Can we send re-send request to ITCH from any address?
It is possible. Please confirm the current status and assign an IP address. Please refer to 6.3.1. IP Address Assignment (LAN) of "arrownet version2.0 Guidel... Show Details
- No：5677
- Updated Date：2018/10/22 09:00