Where should we contact in the event of arrowhead failure, ToSTNeT failure, and FLEX failure?
Please contact JPX Service Desk in the event of arrowhead failure, ToSTNeT failure, and FLEX failure.JPX Service Desk (arrowhead/ToSTNeT)TEL: 050-3822-8882E... Show Details
How can we know the weekdays test schedule of J-GATE?
For about the test schedule of J-GATE, please refer to J-GATE User Connectivity Test Guide which located inside the System Documents Site below.[System Docum... Show Details
When is it available (online start/end time) for users to login arrowhead in production environment?
Participant online time starts at 7:00am, and participant online time ends at 5:00pm.Please refrain from connecting or login on outside the online hours. Show Details
[ToSTNeT] What is the cause of error or invalidation by Reason Code 20087, 20053, △8?
Please refer to the attached file summarizing the cause of error. Show Details
I would like to know arrowhead features (e.g. processing capabilities, function).
Regarding arrowhead, please view the announcement on the JPX website.URL: https://www.jpx.co.jp/english/systems/equities-trading/01.html Show Details
What is FTP in Clearing System?
It refers to a channel which retrieves all information by FTP.Files related to Listed Derivatives, Listed Cash Products, IRS, and CDS are created at a fixed ... Show Details
When does the charge for arrowhead Virtual Server for the Production Environment start/end (cutof...
Virtual Servers that are available for production use on the first business day of a month will be charged the amount of the monthly fee for the month. There... Show Details
Could you tell us about Connectivity Test of arrowhead and ToSTNeT Virtual Server?
The procedure for Connectivity Test of arrowhead and ToSTNeT Virtual Server is posted on System Documents Site.-[arrowhead]The checking procedures for arrowh... Show Details
Please tell me classification and fee of arrowhead and ToSTNeT Virtual Servers.
You can check classification of Virtual Servers from Trading System Facility Usage Fees listed in Trading Participation Fees, so please kindly check the foll... Show Details
Please tell me about arrowhead/ToSTNeT Notice Batch Data File Service.
Information on the arrowhead/ToSTNeT Notice Batch Data File Service is available on the JPX website.https://www.jpx.co.jp/english/systems/equities-trading/01... Show Details
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