- Application & System Support > Application FAQ > JPX Business System > arrowhead
Application & System Support
Online Inquiry
(application procedure)
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-550-815
*Charged Call
(*IP-phone: +81-50-3822-8900)
Email： j-gate3@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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Frequently Referenced FAQ
FAQ within [ arrowhead ]
-
Is "Application for Using Test Environment (TSE)" required every time I apply Application for New...
An Application for Using Test Environment (TSE) must be submitted for each business system every time a user wishes to start using a system. However, once sa... Show Details
- No：3473
- Updated Date：2019/12/23 09:00
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What is the specification/setting of Hard-limit for the user?
For about the specification on User-designated Hard-limit Setup, Please refer to the document "System Interface Specifications for arrowhead" located on the ... Show Details
- No：3592
- Updated Date：2021/07/19 09:00
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Can we check which e-mail address is registered as the contact address for notification on arrowf...
You can check registered email addresses from "Contact and Billing Address List" on arrowface.We send a notification email to email addresses that are regist... Show Details
- No：5674
- Updated Date：2019/02/28 09:00
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Is it possible to connect Virtual Servers from each exchange (NSE/FSE/SSE) to JPX Co-Location?
Connection from Co-Location is available only for TSE Virtual Servers, so connection with Virtual Servers of each exchange other than TSE is unavailable. Show Details
- No：5712
- Updated Date：2019/09/24 09:00
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What is the Order Acceptance Period and Auction Trading Period of arrowhead? (trading hours)
Regarding the auction trading period of arrowhead, please view the announcement on the JPX website.URL: https://www.jpx.co.jp/english/equities/trading/domest... Show Details
- No：6483
- Updated Date：2020/01/06 09:00
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When is the launched date of arrowhead Upgrade?
Tokyo stock exchange Inc. will upgrade arrowhead on 5th November 2019.URL: https://www.jpx.co.jp/english/corporate/news/news-releases/0060/b5b4pj000002rggx.html Show Details
- No：6485
- Updated Date：2019/06/03 09:00
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I would like to know arrowhead features (e.g. processing capabilities, function).
Regarding arrowhead, please view the announcement on the JPX website.URL: https://www.jpx.co.jp/english/systems/equities-trading/01.html Show Details
- No：6487
- Updated Date：2019/11/11 09:00
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Can you tell me TOPIX current price?
We provide TOPIX current price on the JPX website.URL: https://www.jpx.co.jp/english/ Show Details
- No：6875
- Updated Date：2019/11/11 09:00
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We want to know TSE market structure.
Please refer to the JPX website which shows TSE market structure.URL: https://www.jpx.co.jp/english/equities/listing-on-tse/new/basic/index.html Show Details
- No：7205
- Updated Date：2019/11/11 09:00
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We want our company name to list on "List of ISVs" in arrowhead and J-GATE.
Please refer to JPX website which shows "List of ISVs" and the procedure.- Equities Trading ServicesURL: https://www.jpx.co.jp/english/systems/equities-tradi... Show Details
- No：7405
- Updated Date：2020/01/27 09:00