- Application & System Support > Application FAQ > JPX Business System > arrowhead
Application & System Support
Online Inquiry
(application procedure)
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-005-554
*Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
Sign In
Info&News
- 2019/10/28 09:00 The new FAQ has b...
- 2019/10/28 09:00 The new FAQ has b...
Keyword Search
Frequently Referenced FAQ
FAQ within [ arrowhead ]
-
What is the bandwidth required for the JPX business systems?
Requirement bandwidth for JPX Business Systems, please refer to "arrownet v2 Guideline for Procedures Operations(JPX) - Appendix 2" published on System Docum... Show Details
- No：139
- Updated Date：2019/09/24 09:00
-
How many days will it be allowed prior to the preferred test date to submit arrowhead Connectivit...
It is needed to submit by 4:00pm of 3 business days prior to the preferred test date. Show Details
- No：165
- Updated Date：2019/09/24 09:00
-
When is the setting information for arrowhead virtual servers provided?
It takes about 3 weeks to issue configration after finalization of applications.The schedule could be change depend on application status. Show Details
- No：204
- Updated Date：2016/12/19 09:00
-
Which application form should I submit if I remove arrowhead virtual server?
Please submit a removal application form from "arrowhead Virtual Server List" on arrowface. *Please refer to "arrowface Operation Manual" 4-1-9. Removal V... Show Details
- No：747
- Updated Date：2016/12/19 09:00
-
Is it possible to assign IP address for arrowhead/ToSTNeT?
It is possible. Please specify the IP address/port number of the connection destination when applying via arrowface.If there is no designation, JPX Service D... Show Details
- No：750
- Updated Date：2019/09/24 09:00
-
How to fill in following contents of arrowhead Virtual Server Configuration? Standby arrownet Lin...
Not necessary to fill them in if they are under Single Configuration. Show Details
- No：795
- Updated Date：2019/06/03 09:00
-
Is it possible to inhibit virtual servers of NSE, FSE and SSE with a virtual server that has Admi...
No. In order to inhibit virtual servers of each exchange, Administrative Rights need to be assigned over virtual servers on an exchange basis.e.g.) TSE->T... Show Details
- No：797
- Updated Date：2019/02/28 09:00
-
Is it possible to inhibit virtual servers not assigned as a Copy Source with a Drop-Copy virtual ...
No. Administrative Rights assigned to a Drop-Copy virtual server are only effective over Copy Source virtual servers. Show Details
- No：798
- Updated Date：2019/02/28 09:00
-
It has been announced that fixed IP addresses are assigned to each business system. Is it allowe...
Yes.It is possible that one business system occupy an entire User LAN (/24) addresses with your advance agreement of no changing in the business system. Show Details
- No：1504
- Updated Date：2019/06/03 09:00
-
When does the billing start/end for arrowhead Virtual Server fee for the production environment (...
Virtual Servers that are in production operation on the first business day of month will be charged the amount of the monthly fee for the month. There is no ... Show Details
- No：1536
- Updated Date：2019/09/24 09:00