JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
  • Font Size
  • S
  • M
  • L

Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
  (*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
  (*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-059
            *Charged Call
  (*IP-phone: +81-50-3819-1076)
Email: servicedesk_clearing@jpx.co.jp
  • No : 10899
  • Updated Date : 2021/03/29 09:00
  • Print

What are "STP-O" and "STP-N" of STP function on arrowhead?

What are "STP-O" and "STP-N" of STP function on arrowhead?
Category : 

Answer

STP-O (Cancel Old) - Method for Cancel orders already placed on Order Book.
STP-N (Cancel New) - Method for Cancel incoming new orders.

[Note]
- New values will be added to "Execution Identification Code" in order to make it possible to identify whether an execution was "Zaraba" execution (including the execution by simultaneous orders) or "Itayose" execution.
- STP trigger conditions are met, STP processing is performed based on the STP type of the order that triggered the execution, but STP type are not considered for orders already placed on Order Book.

May I have your opinion?

Please provide your feedback below. This is for feedback only. You will not receive a response.