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FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 13803
  • Updated Date : 2022/06/06 09:00
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What is the difference between arrowhead/ToSTNeT/FLEX Test Environments A and B?

What is the difference between arrowhead/ToSTNeT/FLEX Test Environments A and B?
Category : 

Answer

Test Environment A is for providing the Environment same as Production Environment.
So, basically components of Environment A are based on Production Environment, like number of MCGs, Trading schedules etc.
Its Test schedule is basically every Thursday and Friday.

Test Environment B is aimed expansion of Test chance.
Although this environment is limited compared to Production Environment, possible to conduct the test every Business Day.
Trading hours is longer, relatively flexible for customers from overseas.

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