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FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 16376
  • Updated Date : 2023/07/03 09:00
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What issues are available in the Test Environment of arrowhead/ToSTNeT?

What issues are available in the Test Environment of arrowhead/ToSTNeT?
Category : 

Answer

All issues in Test Environment A of TSE/FSE can be used except for issue exclusively used by TSE.
You can check Issues exclusively used by TSE in User Connection Test Guide and please do not place any order for them.

For the issues that can be used in Test Environment B, please kindly refer to the List of Issue from appendix "Component Issues in Test Environment B" in User Connection Test Guide.

User Connection Test Guide for arrowhead is posted below.

[Target]
1. Access to Target (JPX site).
URL: https://portal.arrowfront.jp/target/x/tsebps/webportal/top.html
* The URL starts with "http:" if accessing Target via arrownet.

2. Click "Search document" tab on the top bar.

3. Select "Information from JPX" from the items of Search from.

4. Please set searching conditions as below and click "Search".
Date/time announced: Any date you can enter
Keyword: Please enter "User Connection Test Guide" with "Title search" being selected.

[System Documents Site] arrowhead/ToSTNeT/FLEX > Test Related
URL: https://faqsd.jpx.co.jp/category/show/355?site_domain=en_system_documents

- [arrowhead/ToSTNeT/FLEX] User Connection Test Guide for arrowhead

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