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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 17290
  • Updated Date : 2024/03/04 09:00
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[arrowhead/ToSTNeT/FLEX] To participate in User Connection Test in Production Environment, do I need to submit an application?

[arrowhead/ToSTNeT/FLEX] To participate in User Connection Test in Production Environment, do I need to submit an application?
Category : 

Answer

There is no need to submit an application to participate in User Connection Test in Production Environment.

Please refer to "User Connection Test Guide for arrowhead" for the latest schedule.
"User Connection Test Guide for arrowhead" is posted on the followings.

[Target (JPX site)]
1. Go to Target JPX Site.
URL: https://portal.arrowfront.jp/target/x/tsebps/webportal/top.html
* The URL starts with "http:" if accessing Target via arrownet.

2. Click "Search document" tab at the top bar.

3. Select "Information from JPX".

4. Please set searching conditions as below and click "Search".
Date/time announced: Any date you can write
Keyword: Please enter "User Connection Test Guide" with "Title search" being selected.


[System Documents Site] arrowhead/ToSTNeT/FLEX > Test Related
URL: https://faqsd.jpx.co.jp/category/show/355?site_domain=en_system_documents

- [arrowhead/ToSTNeT/FLEX] User Connection Test Guide

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