JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 4363
  • Updated Date : 2025/01/27 09:00
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[arrowhead4.0] Where should we contact in the event of arrowhead failure, ToSTNeT failure, and FLEX failure?

Where should we contact in the event of arrowhead failure, ToSTNeT failure, and FLEX failure?
Category : 

Answer

Please contact JPX Service Desk in the event of arrowhead failure, ToSTNeT failure, and FLEX failure.

JPX Service Desk (arrowhead/ToSTNeT)
TEL: 050-3822-8882
Email: arrowhead@jpx.co.jp

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