JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 7664
  • Updated Date : 2024/11/05 09:00
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Are there any tests required for arrowhead/ToSTNeT Virtual Servers to be production operation?

Are there any tests required for arrowhead/ToSTNeT Virtual Servers to be production operation?
Category : 

Answer

Virtual Server Connectivity Test is required to be completed in order to be production operation the arrowhead/ToSTNeT Virtual Servers. Virtual Server Connectivity Test is conducted by per IP address that has configured on the Virtual Servers.

After Virtual Server Connectivity Test is completed, please submit the "Application for arrowhead Virtual Server Production Operation" and the "Checklist for arrowhead Virtual Server Production Activation" to be production operation. In order to fulfill the checklist, you are required to complete the test before submitting the checklist.

Regarding the contents of Virtual Server Connectivity Test and its procedures, please refer to "The checking procedures for arrowhead Virtual Server Connectivity Test" and "The checking procedures for ToSTNeT Virtual Server Connectivity Test".

-[arrowhead] The checking procedures for arrowhead Virtual Server Connectivity Test
URL: https://faqsd.jpx.co.jp/faq/show/18020?site_domain=en_system_documents

-[ToSTNeT] The checking procedures for ToSTNeT Virtual Server Connectivity Test
URL: https://faqsd.jpx.co.jp/faq/show/18019?site_domain=en_system_documents