JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 8206
  • Updated Date : 2024/11/05 09:00
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Please tell me available Issues in arrowhead Test Environment on the weekday.

Please tell me available Issues in arrowhead Test Environment on the weekday.
Category : 

Answer

Please refer to "User Connection Test Guide for arrowhead".
"User Connection Test Guide for arrowhead" is published as follows.

[Target]
1. Access Target JPX Site.
URL: https://portal.arrowfront.jp/target/x/tsebps/webportal/top.html
* The URL starts with "http:" if accessing Target via arrownet.

2. Click "Search document" tab on the top bar.

3. Select "Information from JPX".

4. Please set searching conditions as below and click "Search".
Date/time announced: Any date you can enter
Keyword: Please enter "User Connection Test Guide for arrowhead" after putting a tick "Title search"

[System Documents Site] arrowhead/ToSTNeT/FLEX > Test Related
URL: https://faqsd.jpx.co.jp/faq/show/17252?site_domain=en_system_documents

- [arrowhead4.0] User Connection Test Guide for arrowhead4.0

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